Warranty & Care
The C-TUG is designed for the movement of watercraft. It is not designed for the movement of people either directly on the trolley or in or on watercraft or other objects placed on the trolley.
The C-TUG is designed to be pulled manually. Do not tow behind a vehicle or bicycle - this will void the warranty.
Due to the marine environments where this product may be used, we suggest the following steps to help extend the life of your C-TUG:
Caring for your C-TUG
1. After using your C-TUG in salt water, sandy areas and dusty conditions, remove the wheels, disassemble the chassis and hose down with fresh water. Wash the axle area thoroughly.
1. After using your C-TUG in salt water, sandy areas and dusty conditions, remove the wheels, disassemble the chassis and hose down with fresh water. Wash the axle area thoroughly.
2. Do not clean with solvents or solvent based products and avoid commercial cleaning products. Fresh clean water is suitable for cleaning all C-TUG components.
3. Do not leave your C-TUG trolley in strong sunlight for extended periods. Your C-TUG is designed for use outdoors but both rubber and thermoplastics will degrade if left in strong sunlight for extended periods.
4. Do not over inflate the tires. The recommended maximum inflation pressure is 30 PSI cold. Replace the valve stem caps after inflation
Your C-TUG trolley is a robust product designed to take the hard work out of getting your watercraft to and from the water. With reasonable care you can expect your C-TUG to serve you well for many years. C-TUG encourages users of C-TUG products to observe safe practice procedures when using products in marine environments.
C-TUG Warranty Statement: You will find the investment made when you purchase your C-TUG goes well beyond the trolley itself. We back up the design and workmanship of the experienced manufacturers with a lifetime guarantee for each C-TUG. In the event damage occurs or a problem is found just call us and we will quickly evaluate & find a solution. Please understand that not all damage is a warranty issue, & we cannot take responsibility for a usage error.
Guaranteed life time warranty against defects – If a manufacture’s defect is found, parts are replaced free of charge. Please contact your C-Tug retailer or distributor
Got a flat tire – C-TUG will send you a whole new wheel for the cost of shipping – a complete wheel, tire and tube.
Guaranteed life time warranty against defects – If a manufacture’s defect is found, parts are replaced free of charge. Please contact your C-Tug retailer or distributor
Got a flat tire – C-TUG will send you a whole new wheel for the cost of shipping – a complete wheel, tire and tube.
- If you have any queries about our commitment to after sales service, please contact us anytime.
